Last Updated: [01/03/2023]

This Privacy Policy (“Policy”) outlines how Creowiz Learning Private Limited (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access or use our learning management website (the “Platform”). By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information: When you register for an account, enroll in courses, or interact with the Platform, we may collect personal information such as your name, email address, username, and other identifying information.

1.2. Payment Information: If you make payments for courses or other services on the Platform, we may collect payment card information or other financial information to process your transactions securely.

1.3. User-Generated Content: We collect content that you submit to the Platform, including course materials, discussions, and other contributions.

1.4. Usage Information: We may collect information about your interactions with the Platform, such as your browsing history, IP address, device information, and the pages you visit.

1.5. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing habits and improve your experience on the Platform. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

2.1. Providing Services: We use your information to provide access to the Platform, offer courses, process payments, and deliver customer support.

2.2. Personalization: We may use your information to personalize your experience on the Platform, recommend courses, and display relevant content.

2.3. Communication: We may send you email notifications, updates, and promotional materials based on your preferences and communication settings.

2.4. Research and Analytics: We use information for research, analysis, and improving our services, including understanding user behavior and preferences.

2.5. Legal Compliance: We may use your information to comply with legal obligations and respond to lawful requests from law enforcement or regulatory authorities.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who help us operate and maintain the Platform.

3.2. Business Partners: We may share information with business partners to offer joint promotions or services, but only with your consent.

3.3. Legal Compliance: We may disclose your information to comply with legal obligations or respond to legal requests.

3.4. User-Generated Content: User-generated content, such as course reviews and discussions, may be visible to other users of the Platform.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You can control and update your personal information through your account settings. You may also opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

6. Children’s Privacy

The Platform is not intended for children under the age of 13. If you believe we have collected information from a child under 13, please contact us, and we will promptly delete such information.

7. Changes to this Policy

We may update this Policy from time to time. Any changes will be posted on the Platform, and the revised Policy will be effective immediately.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@creowiz.com.

By using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.